Online Booking & FAQ
Online scheduling and appointment booking is a fast, safe and an easy way to track appointments and send reminders to out customers. This allows us to run our Photo Studio or Event Photography more efficiently. Our Booking system also provides Reporting, as well as the ability to modify the Services and Prices.
How do I book and do I need to pay a deposit?
For all bookings we require a deposit of half to secure your date, the package or shoot remainder payable on the day of your shoot. If you have a deadline or require a specific shoot date, please contact first to check timescales and availability.
To pay the deposit we will email you a invoice after booking confirmation, you will be given the choice of paying in full online or paying a non refundable deposit of half to secure your appointment, the remaining balance is paid at your shoot which can be done online or in person. We accept Debit, Visa, MasterCard and AMEX for those who wish to use cards.
What happens next?
As soon as you are fully booked in, We will contact you with more information for If you would like a consultation to discuss ideas we can do that in person at that point if needed.
How far in advance do I need to book my photo shoot if I have a deadline?
For prints, digital images, portfolios, canvases and graphic designs you need to be having your shoot 2-3 weeks in advance of the date you’d like to receive your product. Albums and calendars are 9 weeks in advance as there is a design, print and bind process involved.
Your Personal Gallery
After you shoot your images will be securely uploaded to your private, protected directory and will host the following:
Proofs Gallery – Your Develops Gallery will contain all the digitally hand developed, proof images from your photo shoot. The amount will vary depending on the length of your session and personal input.
How long will my galleries be online for?
Your galleries will remain online for 2 months, this can be extended if needed for a fee. We archive images so if you would like your gallery put back online at a later date, please just ask. We don’t delete images and there is no timescale in which you need to buy your products.
How long will it take for my images to be ready for viewing after my shoot?
Your images will be ready 7-14 working days after your shoot. Sorting, developing and retouching is a lengthy process and We always aim to get images to you ASAP and it is usually 2 weeks however this can be up to 18 working days in very busy periods – at the end of the day we do all the work ourselves, by hand and to the best quality standard. If you would like your pictures back faster there will be a additional fee.